PRIVACY POLICY
Updated: August 29, 2024
RevMethods, Inc. (“RevMethods,” “we”, “our” or “us”) offers a data intelligence platform through which organizations that use it (“Customers”, “Users” or “you”) can obtain information to assist them in engaging with individuals such as prospects, customers, supporters, and others who demonstrate interest in the organization’s products and/or service offerings.
This Privacy Policy explains how we process personal information, including business contact information and other types of information that are submitted to us through our Services or otherwise collected, stored, used, disclosed, inferred, acquired or processed by us in connection with developing, improving or providing our Services.
This Privacy Policy also describes RevMethods’ practices for collecting, storing, using, disclosing, and otherwise processing personal information in relation to visitors to our website ("Website"), RevMethods’ marketing activities, and Customers' use of and access to our Services.
1. Information We Use to Provide Our Service
We use a variety of information that we obtain from various sources, including our Customers and their users in order to provide the Service.
Information we collect from third party sources
We may obtain information from third party sources, such as data providers and integration parties, or from public sources and methods, such as information available on public APIs and the internet.
Information Customers and Users submit to us
Customers and their users may provide a variety of information to us through the Service. This information may include:
-
Users' contact information, such as name, email address, telephone number, job title, employer and location.
-
Information about our Customers' business contacts, such as name, email address, telephone number, job title, employer, and location.
-
Other personal information, such as website visitor IP addresses, that our Customers submit to us through their use of our Service.
If we provide a payment option to Customers, we may collect payment data, and if a Customer purchases one of our online subscription-based Services, the Customer may need to provide payment and/or credit card information, and other information to validate their payment method.
We refer to all of the above information referred to in this Section 1 as “Service Information.”
2. Information We Collect Automatically
We also use automated means to collect a variety of information from visitors to our Website and Users of our Service. We refer to this information, which we describe below (in this Section 2), as “Usage Information.”
If you visit our Website or visit one of our Customer’s websites utilizing our Service, we may use automated means to collect information about you, your computer or other device, or your website engagement. These automated means include technologies such as cookies, web server logs, web beacons and JavaScript.
Cookies are files that websites and online services create and access on your computer or other Internet-connected device to uniquely identify your browser or to store information or settings on your device. Our Website and the Service may use HTTP cookies, HTML5 cookies, Flash cookies and other types of local storage (such as browser-based or plugin-based local storage). If you visit our Website or use the Service, your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies or local storage you may not be able to use all of the features of our Website or the Service.
In conjunction with the gathering of information through cookies and other automated means, Web servers may log information such as your device type, operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone where your device is located. The Web server logs also may record information such as the address of the Web page that referred you to the Website and/or our Service and the IP address of the device you use to connect to the Internet. They also may log information about your interaction with our Website or the Service, such as which pages you visit or which Service functionality that you use. We or third parties also may send instructions to your device using JavaScript or other computer languages to store or gather the sorts of information described above and other details about your interactions with the Website or Service.
3. Information We Collect from Marketing and Sales Activities
You provide your personal information to us when you voluntarily fill in forms on our Website such as when you request a demo or to contact sales. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.
You may also share personal information with us through our Website when you register for an event or online webinar or training; sign up to receive emails or newsletters; download information; or complete a survey. This personal information may include: first and last name, company name, job title, work email address, country and/or state, phone number and the content of your request.
You may also provide RevMethods with your personal information at a marketing event or through marketing activities. This personal information may include: first and last name, company name, job title, work email address, work address, phone number and the content of your request.
We refer to all of the above information referred to in this Section 3 as “Marketing Information.”
4. Use of Service Information, Usage Information and Marketing Information
How we use the Service Information
We use the Service Information for several purposes:
-
To provide, evaluate and improve the Service.
-
To analyze how the Service is used.
-
To otherwise administer and troubleshoot the Service.
-
To create new products and services that we may use internally or offer to others, including Customers.
-
To verify your identity and establish your account.
-
To send you updates, emails, newsletters and other information that may be of interest to you.
-
When we obtain the Service Information for purposes of our own corporate business relations – such as to find and communicate with businesses we believe may be interested in our Service – we may use the Service Information for marketing and advertising, such as to deliver business emails about our service or other types of marketing.
How we use the Usage Information
We use the Usage Information for several purposes:
-
To provide, evaluate and improve the Service or Website.
-
To analyze how the Service or the Website is used.
-
To otherwise administer and troubleshoot the Service or Website.
-
To create new products and services that we may use internally or offer to others, including Customers.
-
To verify your identity and establish your account.
-
To send ads to you when you are on the Website or Service or visit other websites (or other media channels and applications); create, tailor, deliver and study the effectiveness of advertising and promotional material both on and off of the Website or Service; and to perform other analytics.
c. How we use Marketing Information
We use Marketing Information that you provide to us:
-
When you fill in forms on our Website or at an event to respond to your request, provide requested information, and to contact you about that request.
-
To send you updates, emails, newsletters and other information that may be of interest to you.
-
For any other business purpose stated when collecting your Marketing Information or as otherwise set forth in applicable data privacy laws.
5. How We Share Information
RevMethods may share the categories of information listed above with the following categories of third parties:
-
Processors and Business Partners: Processors and other business partners that help us administer our services, process payments and help with your transactions, respond to inquiries, provide communications, perform analytics, and serve advertisements and content about RevMethods.
-
Law Enforcement: RevMethods also may provide personal information to law enforcement authorities or otherwise when RevMethods believes that this release of information is necessary: (1) to comply with legal requirements or comply with legal process; (2) to protect and defend the rights or property of RevMethods and its Customers; or (3) to protect the other users of the site or the public.
-
As Part of a Corporate Transaction: If we make a sale or transfer of assets, or are otherwise involved in a merger or transfer, we may transfer your information to one or more third parties as part of that transaction.
-
Where it has been de-identified, including through aggregation or anonymization.
-
With Your Consent: In addition to the sharing described in this privacy policy, we may share information about you with other third parties when you consent to such sharing.
6. Analytics and Advertising
As with many websites and web-based services, data about your activities on our Website and the Service may be collected by us or by advertising technology providers for use in delivering advertising (both online and offline) tailored to your individual characteristics, activities, interests and other factors. For instance, we may “retarget” you with ads for our Service when you visit our Website.
These ad services may track your online activities over time by collecting information through automated means, including through the use of the automated technologies described above, and they may use this information, and other information they receive from us or other sources, to deliver advertisements to you. We and third-party vendors may use first-party cookies and third-party cookies together, and other automated technologies, and in some cases additional information, (i) to inform, optimize, and serve ads based on past visits to our Website or use of the Service or other factors and (ii) to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to our Website, use of the Service or other factors.
The opt-outs described in this Privacy Policy do not block or delete cookies, or prevent the use of cookies or other technologies for purposes other than selecting ads based on your interests as inferred by your online behavior. If you opt out, data may still be collected about your web browsing activities and you will still see advertising. Ads may be delivered based on other factors, such as the content of the web page in which they are shown, or demographic information obtained through other means.
7. Your Rights and Choices
Depending on where you reside, you may have certain rights regarding your personal data. Specifically, you may have the right to request:
-
Access to your personal data, including in a portable format.
-
Deletion of your personal data.
-
Correction of your personal data.
-
To opt-out of processing for targeted advertising and sale of personal data.
If you would like to exercise these rights, you and/or your authorized agent may email Support@RevMethods.com. We may verify your request by asking you to provide information to confirm your identity.
8. Security
We understand the importance of the security of the information we collect, but we cannot promise that our security measures will eliminate all security risks or avoid any security breaches. When you provide information to us, you do so at your own risk. Please help to do your part by taking steps such as (1) using a strong, unique password for our Service that you do not use elsewhere, (2) protecting the confidentiality of your password, and periodically changing it, (3) accessing our Service and Website only from devices that have an up-to-date operating system and anti-virus protection, and (4) notifying us of any suspected unauthorized activity or any breach of the confidentiality of your login credentials. Taking these steps may help lower the risk or impact of certain security threats.
9. Third Party Links and Services
The Service and/or the Website may contain links to third-party websites, applications and services — or may itself be embedded in such a site, application or service — and may also contain cookies and other third-party content and features. Your clicking on these links or your viewing or interacting with any of these items, or third parties may result in the collection, use and sharing of information about you by third parties. We are not responsible for the content, security or practices of any third parties. The information you choose to provide to or that is collected by these third parties is not covered by our Privacy Policy — you should review those parties’ policies and terms to determine how the data they collect from you will be handled.
10. Privacy with Respect to Minors
The Service is not intended for use by minors. We do not knowingly collect Personal Information from individuals under the age of 16. No personal information should be submitted to our Service or Website by individuals who are under 16 years of age.
11. European Visitors
Legal Grounds. We will process your personal data (1) with your consent; (2) to perform a contract between you and us, such as a request for information; (3) to comply with a legal obligation; or (4) where we have a legitimate interest to do so, including responding to your requests.
Retention. We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and processed, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements. We generally retain data for three years, unless we have legitimate grounds to retain it for a longer period of time. In some circumstances we may anonymize your personal data so that it can no longer be associated with you, in which case it is no longer personal data. Upon expiration of the applicable retention period we will securely destroy your personal data in accordance with applicable laws and regulations.
12. International Transfers
The Service and Website are hosted in the United States. If you access the Service or visit the Website from a European Territory, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure that differ from United States laws, you understand that through your continued use of the Service or Website you may be transferring your personal information to the United States and if so, you consent to that transfer. Additionally, you understand that your personal information and the information you provide may be processed in countries (including the United States) where laws regarding processing Personal Information may be less stringent than in your country.
Please do not provide information to us unless you have the proper consents required in the country in which the information was collected.
13. Changes to This Policy
This Privacy Policy may be modified from time to time as our business practices and legal requirements evolve. If this Privacy Policy is modified, we will provide notice of the change by posting the updated Privacy Policy on this website (or its successor), and we will include the effective date of the update.
If you disagree with the Privacy Policy or any changes to it, you should delete your account by following the process we have described above, and you should avoid providing any information to us.
14. How to Contact Us
If you have any requests, questions, comments, or concerns regarding our Privacy Policy or practices, please contact us by emailing us at Support@revmethods.com.